JetFlowSewer & Drain Cleaning

Text message updates

Jet Flow Sewer and Drain Cleaning sends text messages about the appointments customers book with us.

This page is our text message terms.

What we text you

Only messages about your own appointment: a confirmation, a reminder, any change or cancellation, updates on an after-hours request, and when our technician is on the way. We do not send advertising or promotional texts.

Evening, overnight and early-morning visits are booked and confirmed straight away like any other appointment, with the after-hours charge shown before you confirm; there is no separate request to wait for.

Your first text, which is your booking confirmation, also confirms that you're signed up, how often we text, that message and data rates may apply, and how to reply HELP or STOP.

Texts are optional

You can book with us without agreeing to texts. If you don't agree, we don't text you: you still get your reference and the status of your booking on screen, and we phone you if anything changes. Agreeing to texts is never a condition of booking.

How you agree

Where things stand: the website forms with the text checkbox can be viewed now at jetflowdrain.com/book, but sending them is switched off until online booking opens. Our automated phone assistant is not in service for customers yet. Neither way has collected consent from a customer so far.

1. On our website

Our booking form has a separate checkbox, unticked to start and not required. It is the same form for every time of day, after-hours times included. Tick it only if you want texts. Beside it is this wording:

Yes, text me about this appointment or request (optional). I agree to receive text messages from Jet Flow Sewer and Drain Cleaning about it: a confirmation, a reminder, any change or cancellation, updates on an after-hours request, and when our technician is on the way. Message frequency varies. Message and data rates may apply. Reply STOP to stop, HELP for help.

2. By phone: the exact script

When our automated phone assistant is in service, a booking call goes like this:

  1. The assistant reads back the visit details, including any fee that applies, and asks you to press 1 on your keypad to confirm them (or 2 to change something). That keypress is about the visit only. Texts are not mentioned in it.
  2. Pressing 1 books the visit — at any time of day, after-hours times included. It then tells you what was saved: You're booked.
  3. Only then, as a separate question, it asks:
    Would you like text updates about this appointment from Jet Flow Sewer and Drain Cleaning, including any change or cancellation? Message frequency varies and message and data rates may apply. Reply STOP to stop the texts, or HELP for help. Terms and privacy at jetflowdrain.com. Yes or no?
  4. If you clearly say yes, it replies Thanks—we'll text your appointment details and reference. Goodbye. Your first text is the confirmation; the reference is in it.
  5. If you say no, it replies No problem, no texts. Your reference is [reference]. To change or cancel, call (929) 930-4828. Goodbye. Your visit stands without texts.
  6. If your answer isn't clear, it asks once more: Sorry, I didn't catch that. Your answer doesn't change anything else. Would you like these texts? Please say yes or no. If it is still not clear, it replies Okay, no texts, then. followed by the same reference and contact details as a no. Silence, a keypad press or unrelated words are never taken as a yes.
  7. If you say yes but the texts cannot be set up, it says so and gives your reference: I couldn't set up the texts, but your appointment is confirmed. Your reference is [reference]. Our team will call with the details. Goodbye. The promise of a call is made only once that call is on our team's list; otherwise it says If you need to reach us, call (929) 930-4828.
  8. If instead you change a detail after pressing 1, your visit is already saved: a new time is offered as a move you confirm with a keypress, and any other change goes to our team to update by phone. A change is never taken as an answer about texts.
  9. Your visit never depends on this answer.

We record your answer (yes, no or unclear), the exact question asked and the time, with a written transcript of the call. Call audio is not kept.

Whichever way you book, we record your choice with the wording you saw or heard and the time.

What the form looks like

You can see the real form now at jetflowdrain.com/book; sending it is switched off until online booking opens. This screenshot of the checkbox was taken on October 2, 2026; the checkbox and its wording are unchanged since.

Online booking form: the unticked, optional text-message checkbox with its full wording, below the phone number field
Booking form, phone screen: the text-message box is unticked by default. Tap to enlarge.

Examples

How often

Message frequency varies with your appointment, usually a few messages per appointment.

Cost

We do not charge for these texts. Message and data rates from your mobile carrier may apply.

Stop or get help

Reply STOP at any time and we will stop texting you, including any texts already waiting to go out. Reply HELP for help, or call (929) 930-4828. Reply START to receive texts again about an appointment you agreed to be texted about. If you reply STOP, you may still call us about your appointment.

Support

Jet Flow Sewer and Drain Cleaning: call (929) 930-4828.

Your information

We do not share mobile numbers or text consent with third parties or affiliates for marketing or promotional purposes. See our privacy policy.

Carriers are not liable for delayed or undelivered messages. JET FLOW SEWER AND DRAIN CLEANING INC., Brooklyn, NY.